Privacy Policy

01Overview

SearchOutLeads, Inc. ("SearchOutLeads", "we", "us" or "our") provides verified B2B lead data and a built-in sales pipeline for freelancers and agencies. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices and rights you have. It applies to our website, web application and related services (together, the "Services").

By using the Services you agree to the practices described here. If you do not agree, please do not use the Services.

02Information we collect

Information you provide

• Account data — name, email address, password and company details you give us when you register.
• Billing data — billing name, address and the last four digits of your card. Full card details are processed by our payment provider and never stored on our servers.
• Support data — messages, attachments and feedback you send to our team.

Information we collect automatically

• Usage data — pages viewed, features used, searches run and actions taken in the app.
• Device data — IP address, browser type, operating system and device identifiers.
• Cookies — see Cookies & tracking below.

B2B contact data in our database

To deliver the Services, we process business contact information about professionals (such as name, business email, business phone, job title and employer). This data is sourced from publicly available and lawfully obtained sources and is offered to customers for legitimate business outreach. If you are a professional in our database, see Your rights and our Data Deletion page.

03How we use information

• Provide, operate, secure and improve the Services.
• Process payments and manage your subscription.
• Deliver verified leads, run searches and maintain your pipeline.
• Respond to support requests and send service-related notices.
• Send product updates and marketing where permitted (you can opt out anytime).
• Detect, prevent and address fraud, abuse and security incidents.
• Comply with legal obligations and enforce our Terms & Conditions.

04Legal bases for processing

Where the GDPR or similar laws apply, we rely on the following legal bases: performance of a contract (to provide the Services you sign up for), legitimate interests (to operate, secure and improve our business and to offer B2B contact data for outreach), consent (for optional marketing and certain cookies), and legal obligation (to meet our compliance duties). You may withdraw consent at any time.

05Sharing & subprocessors

We do not sell your personal account information. We share information only as needed to run the Services:

• Service providers — hosting, analytics, email delivery, customer support and payment processing partners who act on our instructions.
• Legal & safety — when required by law, subpoena or to protect the rights, property or safety of SearchOutLeads, our users or others.
• Business transfers — in connection with a merger, acquisition or sale of assets, subject to this Policy.

06Data retention

We keep personal information for as long as your account is active or as needed to provide the Services, then delete or anonymize it. We may retain certain records longer where required for legal, tax, accounting or fraud-prevention purposes. To request deletion, visit our Data Deletion page.

07Your rights

Depending on where you live, you may have the right to access, correct, export, restrict or delete your personal information, to object to certain processing and to opt out of marketing. To exercise these rights, contact us at privacy@srchleads.com or use our Data Deletion page. We will respond within the timeframe required by applicable law. You also have the right to complain to your local data protection authority.

08Cookies & tracking

We use cookies and similar technologies to keep you signed in, remember preferences, measure usage and improve the Services. You can control cookies through your browser settings; blocking some cookies may affect how the Services work. We use:

• Essential cookies — required for login, security and core functionality.
• Analytics cookies — help us understand how the Services are used.
• Preference cookies — remember your settings and choices.

09Security

We use technical and organizational measures — including encryption in transit, access controls and continuous monitoring — to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work hard to safeguard your data and to notify you of incidents where required by law.

10International transfers

We may process and store information in countries other than your own. Where we transfer personal data internationally, we use appropriate safeguards such as Standard Contractual Clauses to ensure your information remains protected.

11Changes to this Policy

We may update this Privacy Policy from time to time. When we make material changes we will update the "Last updated" date above and, where appropriate, notify you. Your continued use of the Services after changes take effect means you accept the revised Policy.

12Contact us